“Replacement” is defined as the action or process of replacing something in place of another.
A Buyer can request for replacement whenever he/she is not happy with the item, the reason being damaged in shipping; defective item(s); item(s) missing; wrong item(s) shipped, and the like.
This program will come into force if the following situation(s) arises.
On Pesticide Bottles, Damaged or defective products are meanwhile covered by the program:
The Buyer must review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return / replacement. Seller can always accept the return irrespective of the policy. In such case Buyer will have to return the product and then the refund / replacement shall be processed for the Buyer(s). This may have additional delivery charges and collection charges for buyer.
Seller can always accept the return irrespective of the policy. In such case Buyer will have to return the product and then the refund / replacement shall be processed for the Buyer(s). This may have additional delivery charges and collection charges for buyer.
If Seller disagrees with a return request, Buyer can file a complaint by writing an EmailID to email@example.com. If the Seller doesn’t respond to the Buyer’s return / replacement request, within Five (5) days from the date of return / replacement request placed by the Buyer, Seller shall be liable to process the refund in favor of Buyer.
All shipping and other return / replacement charges shall be borne and incurred by the Seller, except as indicated hereinabove and/or where buyer has ordered wrong items or seller is agreed to return/ replacement beyond Return & Replacement policy.
Arbuda Agrochemicals Pvt Ltd reserves its right to initiate civil and/or criminal proceedings against a user who, files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Arbuda Agrochemicals Pvt Ltd may at its sole discretion suspend, block, restrict, cancel the user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
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