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Arbuda Agro Chemicals

Replacement Policy

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Replacement Policy


“Replacement” is defined as the action or process of replacing something in place of another.

A Buyer can request for replacement whenever he/she is not happy with the item, the reason being damaged in shipping; defective item(s); item(s) missing; wrong item(s) shipped, and the like.

  • General Guidelines for Return, Replacement & Refund

This program will come into force if the following situation(s) arises.

  1. Item was defective (manufacturing defect).
  2. Item was damaged during the Shipping.
  3. Products was / were missing.
  4. Wrong item was sent by the Seller.
  5. Product not as per the description given by the Seller.
  6. Once Buyer has raised a return request by contacting us, the Seller, upon receiving the returned item(s), shall verify the same and replace the returned item with the new item(s).
  • Following products shall not be eligible for this program:
  1. Damages due to misuse of product.
  2. Any consumable item which has been used/installed/consumed.
  3. Products with tampered or missing serial/UPC numbers.
  4. Any damage/defect which are not covered under the manufacturer’s warranty.
  5. Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.
  6. In case any buyer fails to take delivery after placing order. In this case, buyer shall not be entitled to refund.  Although seller can choose to refund or redelivery of such order, but in that case, buyer need to bear all additional costs of logistics and delivery or any other costs which seller has incurred towards any other expenses for such failed delivery due to buyer.
  • On Pesticide Bottles, Damaged or defective products are meanwhile covered by the program:
  1. The Buyer must review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return / replacement. Seller can always accept the return irrespective of the policy. In such case Buyer will have to return the product and then the refund / replacement shall be processed for the Buyer(s). This may have additional delivery charges and collection charges for buyer.
  2. Seller can always accept the return irrespective of the policy. In such case Buyer will have to return the product and then the refund / replacement shall be processed for the Buyer(s). This may have additional delivery charges and collection charges for buyer.
  3. If Seller disagrees with a return request, Buyer can file a complaint by writing an EmailID to info@arbudaagrochemicals.com. If the Seller doesn’t respond to the Buyer’s return / replacement request, within Five (5) days from the date of return / replacement request placed by the Buyer, Seller shall be liable to process the refund in favor of Buyer.
  4. All shipping and other return / replacement charges shall be borne and incurred by the Seller, except as indicated hereinabove and/or where buyer has ordered wrong items or seller is agreed to return/ replacement beyond Return & Replacement policy.
  5. Arbuda Agrochemicals Pvt Ltd  reserves its right to initiate civil and/or criminal proceedings against a user who, files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Arbuda Agrochemicals Pvt Ltd  may at its sole discretion suspend, block, restrict, cancel the user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.


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