At Arbuda Agrochemicals Limited, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to assist with returns and refunds under the terms outlined below.
Return Policy
We offer a 2-day return window. You must notify us within 48 hours of receiving the product to be eligible for a return.
Return Eligibility:
The product must be unused, unopened, and in original packaging with all tags and labels intact.
Proof of purchase (receipt or invoice) is required.
Product must be in the same condition as received.
How to Initiate a Return:
Email us at info@arbudaagrochemicals.com with your order number and reason for return.
Attach clear photos and an unboxing video showing the product condition or issue.
If approved, return pickup will be arranged at your delivery address.
⚠️ Note: Items sent back without prior approval will not be accepted.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If Approved:
Refund will be processed to your original payment method.
Please allow up to 10 business days for the refund to reflect.
Additional processing time may apply depending on your bank or card provider.
If Rejected:
You’ll be informed of the reason.
The product may be sent back if it does not meet our return conditions.
Delivery-Related Refunds:
Undelivered Orders (Lost, Cancelled, or No Attempt):
Full refund, including shipping charges.Returned to Origin (Customer Unavailable):
Refund issued excluding shipping charges.Order Rejected at Delivery:
Refund processed once the product is returned to us, minus shipping charges.
Exceptions / Non-Returnable Items
Certain products are non-returnable due to their nature, including:
Perishable goods (e.g., food, flowers, plants)
Custom or made-to-order products
Pest control products (e.g., anti-roach gels, sprays, insecticides)
Hazardous materials, chemicals, flammable liquids, or gases
Sale or clearance items
Gift cards
If you’re unsure about the eligibility of your product, please contact us before initiating a return.
Need Help?
For any questions about returns or refunds, contact us:
📧 Email: info@arbudaagrochemicals.com
📞 Phone: +91 9076 9076 42
🌐 Website: www.arbudaagrochemicals.com
